Homestead Road’s Core Values

At Homestead Road our Core Values are central to everything we do, from the people we hire, to how we work as a team, and most importantly, how we treat our customers.

Deliver “Feel the Joy” experience through stellar customer service

This means working with us isn’t simply a transaction, it’s a great experience. All our employees are committed to going above and beyond to create value for our customers.

Accept 100% Responsibility

Our staff members take responsibility for everything we impact. That means we encourage everyone to take the initiative to improve our processes and we are all dedicated to learning from any mistakes we make.

Pursue CANI (Constant and Never-Ending Improvement)

Homestead Road encourages every employee to grow both professionally and personally. As a company, we are committed to continually improving, so we can bring the best to our customers.

Celebrate Wins

We celebrate team and individual wins, lifting up each other and enhancing our culture.

Be Resourceful

At Homestead Road we continually seek to innovate, improve and exceed our own high standards.

Feedback is a Gift

Constructive feedback is how we improve.

Do the Right Thing

We look out for your best interest, even when it’s more difficult or expensive for us.

Mission Driven

Homestead Road was born from a passion to make the world a better place by providing a truly valuable service to our customers.

Positive Mental Attitude

Homestead Road employees live by these three rules: No drama, no judgement, and no gossip. We are a team and a family, and we value our positive workplace culture.

Tell the Truth

Open and honest communication is the key to building strong, healthy teams that offer exceptional customer service.